Returns & Exchanges
We aim for absolute satisfaction. If an artifact does not meet your expectations, our boutique exchange process is designed for seamless resolution.
14-Day Window
Return requests must be initiated within 14 days of receipt. Items must be unworn, unaltered, and retained in their original bespoke packaging with all security tags intact.
The Process
To initiate a return, please contact our concierge. Once approved, you will receive a digital return authorization. Please note that return logistics are the responsibility of the client unless the artifact is defective.
Refunds
Refunds are processed back to the original financial instrument within 7-10 business days following the quality inspection at our atelier.